{"id":12800,"date":"2024-05-01T10:16:09","date_gmt":"2024-05-01T00:16:09","guid":{"rendered":"https:\/\/php4.webhost5.com.au\/crcs\/?page_id=12800"},"modified":"2024-05-28T11:53:28","modified_gmt":"2024-05-28T01:53:28","slug":"feedback","status":"publish","type":"page","link":"https:\/\/php4.webhost5.com.au\/crcs\/about-crcs\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^10385|url^https:\/\/php4.webhost5.com.au\/crcs\/wp-content\/uploads\/2024\/04\/temporary-blue-bg.jpg|caption^null|alt^null|title^temporary-blue-bg|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1712801993328{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; el_class=&#8221;my-page-title&#8221;][vc_column width=&#8221;1\/2&#8243; el_id=&#8221;Header_Home&#8221; css=&#8221;.vc_custom_1712730647032{padding-right: 0px !important;}&#8221;][vc_column_text][\/vc_column_text]<div class=\"ult-spacer spacer-6a321154216dd\" data-id=\"6a321154216dd\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-93456a32115421768\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-93456a32115421768 uvc-6369 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-93456a32115421768 h2'  data-responsive-json-new='{\"font-size\":\"desktop:90px;\",\"line-height\":\"desktop:90px;\"}' ><h2 style=\"font-weight:bold;color:#ffffff;margin-bottom:40px;\">Feedback<\/h2><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1714451980926{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #0987a7 !important;}&#8221; el_class=&#8221;my-page-title&#8221; bg_color_value=&#8221;#0987a7&#8243;][vc_column css=&#8221;.vc_custom_1713161170813{padding-right: 0px !important;}&#8221;]<div class=\"ult-spacer spacer-6a321154217b4\" data-id=\"6a321154217b4\" data-height=\"4\" data-height-mobile=\"4\" data-height-tab=\"4\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1714537689278{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #68daf7 !important;}&#8221; el_class=&#8221;my-page-title&#8221; bg_color_value=&#8221;#68daf7&#8243;][vc_column css=&#8221;.vc_custom_1713161170813{padding-right: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;111&#8243; el_class=&#8221;subtitle-menu light-blue-menu&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1713761257695{padding-top: 60px !important;padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]<div class=\"ult-spacer spacer-6a321154217ce\" data-id=\"6a321154217ce\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text el_class=&#8221;my-paragraph-text&#8221;]We value your feedback.\u00a0 We want to hear from you if you have a compliment, general comment, concern, complaint or criticism.<br \/>\nYour feedback allows us to improve our service to you and other people who access our services or facilities. You can provide your feedback anonymously if you choose.<\/p>\n<p><strong>You can provide your feedback by:<\/strong><\/p>\n<ul>\n<li>Emailing\u00a0<a href=\"mailto:feedback@crcs.com.au\">feedback@crcs.com.au<\/a><\/li>\n<li>Filling the feedback form on this page<\/li>\n<li>Writing to us at PO Box 679, Belconnen, ACT 2617<\/li>\n<li>Calling us on\u00a0<a href=\"tel:02 6264 0200\">02 6264 0200<\/a><\/li>\n<li>Visiting us at the Belconnen Community Centre, Swanson Court, Belconnen<\/li>\n<\/ul>\n<p>We are committed to quality improvement and we truly value the information you provide and that is why our Executive Team receives all of the feedback you provide.\u00a0 We will ensure that your feedback is followed up on and actioned as appropriate.<br \/>\nYou can download our\u00a0<a href=\"https:\/\/php4.webhost5.com.au\/crcs\/wp-content\/uploads\/2024\/05\/Feedback-Policy-and-Procedure.pdf\" target=\"\u201d_blank\u201d\" rel=\"noopener\">Feedback Policy and Procedure for more information.<\/a><\/p>\n<h3><span style=\"color: #16528c;\">Important contacts for independent complaints in the ACT<\/span><\/h3>\n<h4>ACT Human Service Registrar<\/h4>\n<p>Email: dsa.registrar@act.gov.au<br \/>\nPhone: 02 6205 4608&lt;<\/p>\n<h4>ACT Children\u2019s Education and Care Assurance<\/h4>\n<p>Email: ceca@act.gov.au<br \/>\nPhone: 02 6207 1114<\/p>\n<h4>ACT Human Rights Commission<\/h4>\n<p>Level 2, 11 Moore Street Canberra City<br \/>\nPhone: 02 6205 2222<br \/>\nSMS: 0466 169997<br \/>\nTTY: 02 6205 1666<br \/>\nPostal: GPO Box 158 Canberra ACT 2601<br \/>\nEmail:\u00a0\u00a0\u00a0\u00a0<a href=\"mailto:human.rights@act.gov.au\">human.rights@act.gov.au<\/a>[\/vc_column_text]<div class=\"ult-spacer spacer-6a321154217e3\" data-id=\"6a321154217e3\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1714453851895{background-color: #0a3051 !important;}&#8221;]<div class=\"ult-spacer spacer-6a32115421803\" data-id=\"6a32115421803\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text]<\/p>\n<h2><span style=\"color: #ffffff;\">Feedback Form<\/span><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;white&#8221; border_width=&#8221;3&#8243;]<div class=\"ult-spacer spacer-6a32115421817\" data-id=\"6a32115421817\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1716861156847{margin-bottom: 30px !important;}&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14984-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/crcs\/wp-json\/wp\/v2\/pages\/12800#wpcf7-f14984-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"14984\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14984-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"side-form\">\n\t<div class=\"side-form-row d-flex\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"side-form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"side-form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-telephone\"><input size=\"40\" maxlength=\"80\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"your-telephone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"side-form-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-feedback\"><textarea cols=\"40\" rows=\"10\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Feedback\" name=\"your-feedback\"><\/textarea><\/span><span id=\"wpcf7-6a32115423870-wrapper\" class=\"wpcf7-form-control-wrap invoice-number-wrap\" style=\"display:none !important; visibility:hidden !important;\"><input type=\"hidden\" name=\"invoice-number-time-start\" value=\"1781666132\"><input type=\"hidden\" name=\"invoice-number-time-check\" value=\"3\"><label for=\"wpcf7-6a32115423870-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a32115423870-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"invoice-number\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span><br \/>\n<label> Please let us know what's on your mind. Have a question for us? Ask away.<\/label>\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1713760956845{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^10385|url^https:\/\/php4.webhost5.com.au\/crcs\/wp-content\/uploads\/2024\/04\/temporary-blue-bg.jpg|caption^null|alt^null|title^temporary-blue-bg|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1712801993328{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; el_class=&#8221;my-page-title&#8221;][vc_column width=&#8221;1\/2&#8243; el_id=&#8221;Header_Home&#8221; css=&#8221;.vc_custom_1712730647032{padding-right: 0px !important;}&#8221;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1714451980926{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #0987a7 !important;}&#8221; el_class=&#8221;my-page-title&#8221; bg_color_value=&#8221;#0987a7&#8243;][vc_column css=&#8221;.vc_custom_1713161170813{padding-right: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1714537689278{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #68daf7 !important;}&#8221; el_class=&#8221;my-page-title&#8221; bg_color_value=&#8221;#68daf7&#8243;][vc_column css=&#8221;.vc_custom_1713161170813{padding-right: 0px !important;}&#8221;][vc_wp_custommenu nav_menu=&#8221;111&#8243; el_class=&#8221;subtitle-menu light-blue-menu&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1713761257695{padding-top: 60px !important;padding-bottom:&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":12553,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/pages\/12800"}],"collection":[{"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/comments?post=12800"}],"version-history":[{"count":17,"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/pages\/12800\/revisions"}],"predecessor-version":[{"id":14998,"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/pages\/12800\/revisions\/14998"}],"up":[{"embeddable":true,"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/pages\/12553"}],"wp:attachment":[{"href":"https:\/\/php4.webhost5.com.au\/crcs\/wp-json\/wp\/v2\/media?parent=12800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}